Protect Yourself Online
South Valley Bank & Trust will never ask for your personal information through e-mail. Below are some guidelines you may follow to help prevent online fraudulent activity.
- Do not respond to un-solicited e-mails from companies with which you do business requesting that you re-validate personal information or that link to Web sites requesting that you re-validate personal information. Should you receive such e-mail, contact the company directly via phone or by typing in their home page URL directly to determine the validity of the e-mail.
- If e-mails or Web sites contain typographical or grammatical errors, review them carefully as these are often signs of fraud attempts to compromise your information.
- Do not click on "links" you receive in an e-mail message. Open your browser and enter the address directly by copying and pasting the link into the address bar.
- Do not share your user ID or password with anyone.
- Change your password on a regular basis.
- Only provide your personal or account information online to sites you trust and where you initiated the contact.
- Remember to sign off of a Web site once you have submitted an application or completed a secure online session where personal information was given.
- When you are not using your computer remember to shut it down or disconnect it from an Internet connection.
- Only provide your ID and password when your browser indicates an encrypted connection. An encrypted connection is normally indicated by an "https://" in your browser's address bar in front of the address of the page you are visiting.
- If you think you may have provided information to a fraud perpetrator, change your password immediately and monitor your account activity frequently.
Computer virus protection
Anti-virus protection. If your computer becomes infected with a virus, you could possibly lose information and incur repair expense. Make sure your computer has an anti-virus protection program installed to reduce the risk of your computer becoming infected.
Automatic upgrades. If you currently do not have this automatic upgrade feature, make sure you update your virus detection program weekly and when you hear of a new virus.
Attachments. Learn how to manually screen diskettes and attachments if your anti-virus software does not automatically screen for viruses.
Internet Browser Updates
It is important to keep your Internet browser as up-to-date as possible. The links below will take you the location where you can get the most recent version of the recommended browsers:
Also keep in mind that in order to access our Online Banking site, you must have browser software capable of supporting 128-bit encryption. The above recommended browsers have that capability.